PEAKS Dental adds Hello Annie AI assistant to its platform

PEAKS Dental has struck a reseller and integration agreement with Hello Annie to bring Annie’s AI front-office automation directly into the PEAKS platform starting in mid-September 2026. The deal is designed to help dental practices answer more calls, schedule more appointments and reduce front-desk workload without adding staff.

Why it matters: - The partnership gives PEAKS Dental customers a native AI front-office tool inside the PEAKS platform instead of a separate add-on. - The integration is aimed at helping dental practices capture more inbound calls, reduce missed scheduling opportunities and free front-desk staff for in-person patients. - PEAKS is positioning the move as part of a broader shift toward a connected, AI-enabled practice management system.

What happened: - PEAKS Dental announced a reseller and integration agreement with Hello Annie on August 27, 2026. - PEAKS will resell Annie and integrate the product directly into PEAKS Pro and PEAKS Endo Pro. - The rollout to PEAKS users begins in mid-September 2026. - Joint onboarding support will come from both the PEAKS and Hello Annie teams. - Pricing and packaging will be available through PEAKS sales representatives.

The details: - Annie handles inbound phone calls and website chat 24/7. - The system books and reschedules appointments in real time against a practice’s live schedule. - Annie escalates complex or sensitive conversations to front-desk staff when needed. - The integration covers call-answering, appointment-scheduling and patient-communication functions. - PEAKS says the goal is to create a single, unified system for clients rather than a bolt-on tool. - PEAKS says the platform favors native, structured-data-first integrations over disconnected point solutions. - Hello Annie says Annie helps reduce missed calls and no-shows while giving front-desk teams more time for in-office patient care. - PEAKS Dental is a Colorado-based dental practice management software company. - PEAKS offers PEAKS Pro for general dental practices and PEAKS Endo Pro for endodontic specialty practices. - PEAKS was formerly EDDSON Dental and rebranded in April 2026. - The company says platform development has taken place over nearly a decade in partnership with a full-service dental supply company.

Between the lines: - The deal reflects growing demand for native AI in practice management software, not just stand-alone automation tools. - PEAKS is trying to differentiate itself by embedding AI into core workflows where data and scheduling already live. - For dental offices, the practical value is less about novelty and more about reducing friction at the front desk. - Rusty Bradbury, president of PEAKS Dental, said Annie’s technology fits PEAKS’ push to build a fully connected, AI-enabled practice management platform.

What's next: - PEAKS users should begin seeing the integration in mid-September 2026. - PEAKS and Hello Annie will support onboarding as the rollout begins. - The companies will likely use the launch to promote the combined workflow to dental practices evaluating front-office automation. - PEAKS sales teams will handle commercial details for interested customers.

The bottom line: - PEAKS is adding Hello Annie to make its platform more complete at the front desk and more competitive as dental software moves deeper into AI-driven automation.